Privacy Policy

Privacy Policy

At Costumax, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address
• Payment Information: Credit card details, bank account information
• Account Information: Username, password, purchase history
• Usage Data: IP address, browser type, pages visited, time spent on the site

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling orders
• Communicating with you about your order or account
• Providing customer support
• Sending promotional emails about new products, special offers, or other information
• Improving our website and services
• Conducting market research and analysis

3. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Law enforcement or government officials, as required by law
• Third-party platforms (like Amazon and Noon) where our products are listed

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

• Use of secure servers and encryption
• Regular security assessments and updates
• Limited access to personal information by employees

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to the processing of your personal information
• Request restrictions on the processing of your personal information
• Request the transfer of your personal information

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

11. Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails we send or by contacting us directly.

12. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@costumax.com
• Phone: +971 55 950 4693
• Address: UAE Dubai Deira ventricle Guide market Building 7, In front of Al-Iman Mosque

Last updated: [Insert Date]